Customer value

‍‍We've identified 26 common challenges.
Get fresh perspectives and ideas to tackle them.

Anticipate seasonal events better

Understanding your partner purchase cycle and industry yearly trends are vital to maximise your performance and customer-value. Do you know when are the budget decided? How soon do you need to engage the conversation? What are your partners’ next events and tradeshow? How can you support them?

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Beat your company's competitors

Many aspects of your company’s business influence your market fit and ability to win over the competition: comprehension of customer needs, unique features and value proposition, product quality, team level of support and expertise, company’s values and mission itself, branding power, partnerships with other companies, innovation, customization, country-specifics approach, overall sales process and customer journey.

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Decrease churn rate

Prospect come for your company’s products. But they will remain loyal clients for your level of expertise and added-value.

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Define goals with customers

Two frequent topics here: (1) your capacity to have your daily/weekly/monthly individual targets (2) your ability to have your partners commit to goals and required actions to succeed.

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Improve objection handling

Truth be told, most of the objection can be anticipated and will fold under: cost, lack of need, implementation and integration, data security, support and maintenance, scalability, ROI and competitors.

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Increase customer satisfaction and retention efforts

Several reasons can be the root of the problem: Lack of communication, product or service that is not meeting the customer's needs, misaligned expectations, lack of follow-up, lack of responsiveness, lack of understanding of the customer's business, lack of flexibility, lack of customer support, lack of perceived value.

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Increase value provided to customers

Prospects might come to your company’s for its products in the first place. But your clients will perform and stay for your level of expertise. You can structure your approach by understanding if you have a problem of (1) traction (open rates, meetings booked...), (2) closing (conversion rate, onboarding...) (3) potential (missed opportunities, revenue growth, product adoption...) or (4) lack of customer pain points understanding from the start.

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Overcome customer fatigue

Customer fatigue is a phenomenon that occurs when customers become less responsive to a company's marketing efforts over time. This can happen for a variety of reasons, such as being overexposed to the same message, being bombarded with too many marketing messages, or experiencing a lack of relevance in the message. When customers experience fatigue, they may start to tune out marketing messages and become less likely to engage with a company's products or services. This can lead to decreased sales and customer retention. It's also important to keep in mind that customer needs and preferences can change over time, so it's essential to stay in touch with your customers and understand their evolving needs. This will help you to deliver the right message at the right time, to the right people.

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Static and dynamic content editing

‍‍We've identified 26 common challenges.
Get fresh perspectives and ideas to tackle them.

All

Customer value

Time management

Role efficiency

Call efficiency

Motivation - Mission

Portfolio management

Back to top

‍‍We've identified 26 common challenges.Get fresh perspectives and ideas to tackle them.

All

Customer value

Time management

Role efficiency

Call efficiency

Motivation - Mission

Portfolio management

Back to top

‍‍We've identified 26 common challenges.
Get fresh perspectives and ideas to tackle them.