Case studies & ROI
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Overview
4 ways to improve your team's call quality
6
Videos
35 mins
Managers
Call coaching = Performance uplift.
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Summary
Lessons in this course
2:35
Top achievers' calls
3:49
Team sessions
5:39
Individual coaching sessions
2:38
Role play
4:20
Coaching principles
30 powerful questions to ask your talent
8:25
Introduction & Realities