Consultative selling

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Definition

Consultative selling is a sales approach that focuses on understanding the specific needs, challenges, and goals of the client, and then offering tailored solutions to address those requirements. It involves building long-term relationships and positioning oneself as a trusted advisor rather than simply pushing a product or service.

Consultative selling shifts the focus from transactional selling to a more solution-oriented approach, building long-term relationships and allowing salespeople to better serve their clients and ultimately drive more sustainable revenue growth.

Why does it matter
Examples and situations
How to develop it