Definition
Change management refers to the process of helping clients or teams navigate through organizational, technological, or cultural changes related to the adoption of a new product, service, or solution. This often involves understanding the client's unique needs, addressing potential resistance, and ensuring a smooth transition.
Change management is the ability of a sales professional or team to help prospects and customers navigate the complexities and challenges of adopting a new product, service, or solution. This skill involves understanding the unique needs of B2B clients and ensuring a smooth transition for their organization.